Magento 2 Knowledge Base

The Documentation

After download the package, please proceed with the following steps:

Step 1:

Please unzip the archive.

Step 2:

Disable cache at System -> Cache Management.

Step 3:

Unload the contents of the module package to the Magento root folder. This will not over write the existing Magento folders of files, only the new contents will added.

Step 4:

Use SSH, go to Magento root folder and run command below:

1. Run command update database : php bin/magento setup:upgrade

2. Run command deploy : php bin/magento setup:static-content:deploy

Step 5:

Refresh your admin user access rights: logout from your store admin and then login back. Next, please Enable Cache.

Go to the CMSIDEAS -> Knowledge Base -> Settings or Stores -> Settings -> Configuration -> CMS IDEAS EXTENSIONS -> Knowledge Base

To display Knowledge Base in your store, you need to select Enable Knowledge Base  is Yes

Display in frontend

1. Manage Category

Go to the CMSIDEAS -> Knowledge Base -> Manage Category

Click the "Add New Category" button at top left corner and fill data into the fields

Click the "Save Category" button to save your work

Display in Backend

To change name or order of category,  you select category that you want to edit existing categories when click Edit.

Display in Frontend

2. Manage Items

Go to the CMSIDEAS -> Knowledge Base -> Manage Items

To create a new icon,  you click the button Add New Item at top right corner and fill data into the fields. Then click “Save Item” button to save your work.

- General tab:

Title - Title of item

Description - Enter content for item by WYSIWYG Editor

Category - Select the Knowledge Base category for the item. You can select a few categories from Knowledge Base category tree.

Url Key - Enter URL Key for the friendly SEO if need.

Meta Information:

Display in Frontend

If you face problems with the installation or customization of our product please do not hesitate to contact us via our support ticket system: