Magento 2 Advanced Carrier Tracking

The Documentation

After downloading the package, please proceed with the following steps:

Step 1:

Please unzip the archive.

Step 2:

Disable cache at System -> Cache Management.

Step 3:

Unload the contents of the module package to the Magento root folder. This will not over write the existing Magento files, only the new contents will be added.

Step 4:

Using SSH, go to Magento root folder and run command below:

1. Run command to update database : php bin/magento setup:upgrade

2. Run command to deploy : php bin/magento setup:static-content:deploy

Step 5:

Refresh your admin user access rights: log out from your store admin and then login back. Next, please Enable Cache.

1. Settings

Go to the CMSIDEAS -> Advanced Carrier Tracking -> Settings or STORES -> Settings -> Configuration -> CMS IDEAS EXTENSIONS -> Advanced Carrier Tracking

General Configuration tab

Custom Tracker tabs

In each Custom Tracker tab, you can enable/disable tracker as requirement and specify its title and URL (add variables: #TRACKINGNUMBER# and #ZIP#)

2. How to use

In backend

Go to the SALES -> Operations -> Order
In the Order list, clicking on the "View" link to go to the Order details page

On the Order detail page, to create a new shipment for the order, you choose "Ship" link, then on the New Shipment page, choose the carrier method and set the tracking number

Click on “Tracking Order” link to display the "Tracking Information" of the order

Order page on Frontend

After Customers login to your website, they can do one of the following to access the Order page:

- Click on the "My Account" link -> Select "My Account" in the dropdown list


- Click on the "My Orders" tab on the left navigation on the "My Account" page

Choose the order you want to track and click on the "View Order" link to view the Order details

In “Order Shipment” tab customer can find the shipment details such as tracking number. Clicking on the “tracking number” will redirect to carrier’s tracking detail page

Display on customer email

If you face problems with the installation or customization of our product please do not hesitate to contact us via our support ticket system: